How To Fix Err SSL Protocol Error

If you have used Google Chrome for browsing the web. You have probably come across this message at one point or another: error “This site can’t provide a secure connectionERR_SSL_PROTOCOL_ERROR”.

How to Fix Err_ssl_protocol_error

For a start, this error arises whenever you are attempting to open a website. It mainly results when you are unable to establish a secure server connection. Being a common and potentially inconvenient error, it is necessary to know how to tackle it. We shall walk you through the basics of how to get this job done.



Why we Face Err SSL Protocol Error


Software Conflicts – Chances are that the version of the Chrome software you are using is out of date and is hence unable to pair well with the internet resources. It is necessary to check this out before starting out.

Incorrect Internet Settings – To be able to access a site, you have to enter some settings. It is these settings that the computer uses to access the resources which are placed in the World Wide Web. Any errors or inconsistencies in these settings may give rise to the problem above.

Unsecured Connection – Connections have to be secured to maintain their integrity and ward off the loss or theft of data. Any lapse in network security may also cause the error to arise.

Server Problem – Any issues affecting the servers like downtime, power problems, or connection issues may also impact the access of the stored resources. They too may lead to the rise in the issues and errors above.

Lack of Client Authentication Certificate – Lastly, some websites require the client to authenticate the requests before upholding them. The lack of these authentication certificates may also cause the error above to be generated.


5 Ways to Fix Err_SSL_Protocol_Error


1. Check the Date of Your System

The incorrect date is by far the most common issue behind the emergence of SSL errors. This problem is mainly occasioned by an inconsistent synchronization of the date of your computer with that of the server you are attempting to access. To combat this problem, simply follow these steps:

Step I: Click the date icon on your computer’s taskbar. You will definitely have to possess administrative privileges to be able to gain access to this resource.

Step II: Set the date and the time appropriately. The exact manner of going about this depends largely on the operating system you use.

Step III: Click ‘OK’ like you as you are done to effect those changes. Go ahead now to refresh the page you were trying to access by pressing F5 on your keyboard.



2. Clear the Browsing Data

Some data that is cached may also impose an unnecessary burden on your browser and prevent it from operating smoothly. It is for this reason that you want to attempt to clear the cache after resetting your timer in vain. The following steps might be of help:

  • Launch the Chrome browser in your computer
  • Press Ctrl + Shift + Delete
  • Set the time range to “All Time”
  • Check “Cookies and other site data”
  • Then check the “Cached images and files” checkbox
  • Press ‘Clear Data’

This should do just fine!


3. Clear Your SSL State

If the problem still persists after attempting the two procedures above, you want to try clearing the SSL state of your computer. These procedures will enable you to do just that pretty well:

Step I: Click the three dots that appear next to the address bar in the Google Chrome browser. These dots appear right below the close button of your browser.

Step II: Now click ‘settings’ and then scroll way down to the ‘Advanced Click’ on the button in order to expand those advanced settings.

Step III: You now have to scroll down to the ‘Open Proxy Settings’ option underneath the ‘System’ section and then click it. A window titled ‘Internet Properties’ shall pop up.

Step IV: Go to the ‘Content Tab’ of that window and then click ‘Clear SSL State.’

Step V: Now attempt to open the website once in the Chrome browser.


4. Disable QUIC Protocol of Chrome

You now have to try to disable the QUIC Protocol of the Google Chrome browser. Do these to make the dream a reality:

Step I: Paste chrome://flags/#enable-quic in the address bar of the Chrome browser and then press ‘Enter.’

Step II: This will open an experimental QUIC Protocol option which is set to default. Disable the protocol.

Step III: Finish off by relaunching the Chrome and the reopening the website a second time.



5. Check Your Antivirus Settings

In some instances, it is your antivirus that may, in fact, be the reason why your SSL error arises. This is because all modern antivirus programs do scan the websites from time to time for any malicious elements and any other possible security threats. These include scanning the SSL/TLS versions of your sites.

In case a website possesses an outdated version of an SSL, the antivirus is programmed to block it. It in so doing hinders anyone from accessing that particular page or URL. You may attempt to disable the antivirus temporarily to deal with this problem. To do this:

Step I: Go to the Control Panel and access the specific antivirus you have installed

Step II: Right click on the program and then click ‘Disable’

Step III: Now try restarting your browser a second time to see what happens.


Some more experts solutions

=>> Fix 1: Check System Host File

This method worked well for many Google chrome members and you can try this solution at first. Just check your system host file and then delete the file. Implement the method flowing bellow.

  • Go to your computer Star menu and type the bellow file root in the search box.

C:WindowsSystem32driversetchosts

  • Now you see the host file then right click on the host file and click on the Open file location button.
  • And then right click hosts file and select Properties from bellow menu.
  • Now you click on the Security tab from the top menu bar and then click the edit button.
  • After that you click on the System and check all the Permission for System “Allow” boxes and uncheck all the “Deny” boxes.
  • Now click OK and then again OK button.
  • Finally delete the hosts file and restart your PC.

Check System Host File


=>> Fix 2: Clear SSL State

Sometimes SSL state block your connection that’s why you face the ssl connection error. So you can clear SSL state following the bellow steps.

  • At first you go to Control Panel and click on the Network and Internet (Selecting View by: Category).
  • Now click on the Network and Sharing Center and then click on the Internet Options from the bellow left side bar in new page.
  • Now this time new windows occur and you click on the Content from the top menu bar.
  • Finally click on the Clear SSL State button and then click the Apply -> OK button.

Clear SSL State


=>> Fix 3: Disable Chrome Quick Protocol

This method also worked well for some Windows forum member. It is very easy to disable the quick protocol in Google Chrome. Just follow the bellow steps.

  • At first open your Chrome browser and type the bellow code and hit Enter from your keyboard.

Chrome://flags/#enable-quic

  • Now find the Experimental QUIC protocol and select the Disable option from the drop down menu.
  • And finally restart your Google chrome browser and check the error page.

It may be fixed the error if it’s not work then move to the next method number 4.

Disable Chrome Quick Protocol

=>> Fix 4: Change Your Internet Properties Security

High internet properties security and privacy may create this error so you can check your internet security level and set the level medium following the bellow steps.

  • Go to Control Panel then -> Network and Internet.
  • Now click on the Internet Option and then -> click on the Security and set the level medium.
  • Again click on the Privacy from top menu bar and set the privacy level medium.

Change Your Internet Properties Security


=>> Fix 5: Others Solution

After implement the upper solution if you get the error then you can apply the bellow methods.

Check Your Time and Date: Sometime wrong time and date create this ssl connection error so you can check the date and time and if it is wrong then you set rightly now.

Go to Control Panel -> then Clock, Language and Region -> click Date and Time -> now Change date and time.

Disable Browser Extension: Just simply disable all the extension of your Chrome browser for a time and check the error page. If it works then delete all the extension and download newly.

Go to Customize and Control -> then Settings -> Extensions -> now uncheck the enable box.

Checking Firewall settings: Just disable your Windows firewall and Antivirus firewall (If you use) and check the error page may fix.

Clear Browser Cache and Cookies: Browser cookies may block the SSL connection so you clear your browser cache and cookies.


Tips to avoid the ssl protocol error


Update your Time and Clock – Always see to it that your clock and time are updated beforehand. This should particularly be the case if you change locations every now and then. You have to keep it in line with the new time zone you are in.

Remove Unnecessary Firewall Protections – Chances are that a firewall could be blocking your access to a particular site. Be sure that such protections do not exist. Do this moments before you attempt to start accessing the site of interest.

Contact the Website Admin to Unblock the Website – If you suspect that the Ethernet you are using to access the internet may have blocked your site of interest, seek the intervention of your web admin. Ask him to unblock the site you are interested in.

Work on the Browser Extensions – You may have to get rid of the browser extensions that may be blocking your preferred sites. Just skim through the list of the extensions to weed out any that may be unnecessary.

Clear Cookies and Caches Regularly – Lastly, you also have to clear all cookies and caches on a regular basis. Leaving them intact for a long duration of time may also interfere with your access to these vital resources.


The Final Words (Summary)


Given the limited time and resources at our disposal, we could not exhaust all the various ways and means of handling the- ERR_SSL_PROTOCOL_ERROR. It is definitely in your best interest to consider taking over from where we left.

This should especially be the case if you find the listing above in-comprehensive or irrelevant to your unique circumstance. All in all, you definitely have to equip yourself with such knowledge because you never know just when you might want to apply it.



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